Products: Leave Management Administrator – Integrating Short Term Disability With FMLA
Seamless Integration, Centralized Database, and Comprehensive Reporting
Two of the greatest challenges facing HR professionals today are the effective administration of the Family Medical Leave Act (FMLA), and integrating Family Medical Leave with short-term disability coverage.
Through our product — Leave Management Administrator — Custom Disability Solutions helps HR professionals do both. We seamlessly integrate FMLA with short term and long-term disability management, while helping employees return-to-work productively and in a timely manner.
Human Resources/Benefit Department Service Advantages
- Centralized database for FMLA (federal and state) leave programs
- Consistent message to employees on benefit eligibility
- Medical certification evaluation for serious health condition criteria
- Enhanced technology and tracking platform
- Leave Consultants trained in FMLA regulations
- Web-based data reporting and information access
- Concurrent administration of FMLA (federal and state)
Product Highlights
Our Leave Management Administrator product includes two options sold with short-term disability coverage, long-term disability coverage or both:
- Comprehensive Leave Management (all types of leave) for cases over 5,000 lives
- Federal and State Mandated leaves (1,000 to 5,000 lives, and ASO STD cases with 500 or more lives)
Family Medical Leave and Leave of Absence
One Point-of-Contact
- Initial Point-of-Contact
- Evaluate employees' requests for leave and distribute initial leave packets
- Electronic notification of approvals and denials
- Return-to-work follow-up and communications (Comprehensive Leave Management only)
- Monitor leave status
- Web-based claim inquiry
- Standardized and adhoc web-based reporting
- Return-to-work confirmation (Comprehensive Leave Management only)
- FMLA tracking concurrent with Workers' Compensation leave information reported
Claim Reporting
- Telephonic and/or web-based claim reporting by employee or employer
- Automated data feed to include eligibility, benefit design, and e-communication
Standardized Leave Packets
- Customized leave packets available with Comprehensive Leave Management
- Summary of specific incident provided by employee
- Summary of Federal and State "Rights and Obligations"
- Eligibility or denial letter
- Healthcare Provider Form
- Intermittent timesheet (instructions included)
- Medical certification is included with each packet
Fully Integrated eServices: Web-Based Communication and Reporting Helps to Ease FMLA Administration
eServices is a secure online site designed to reduce the administrative burden of managing FMLA, and provide real time reporting and tracking of Family Medical Leave claims.
eServices is your "single source" for:
- eCommunications: Real time e-mail notification regarding approval, denial or exhaustion
- eReports: Can be run at any time interval that is set by the client
- eAccounts: Employee access to their own claim via the web
- eFiling: Employee incident reporting available 24/7 online
TOP 5 FMLA ADMINISTRATIVE PROBLEMS1
- Managing intermittent leave
- Recordkeeping/tracking use of leave
- Timely notification of employee rights
- Coordination with other time-off plans
- Coordination with clinical management
1. Mercer Human Resources Consulting, Time-off and Disability Programs, February, 2003